Welcome to SetraHost! Thank you for choosing our services. Please review these Terms of Service carefully before using our hosting services. By using SetraHost’s services, you agree to comply with these terms.

Services Provided: SetraHost offers various web hosting related services, including domain names, shared hosting, reseller hosting, and WordPress hosting.

Account Setup:

• You agree to provide accurate and complete information during the account setup process. If anything is incorrect, please contact our support team.
• Accounts are typically set up instantly upon successful payment. However, if an order triggers our fraud protection system, we may require additional information to verify the legitimacy of the order.
• SetraHost reserves the right to withhold setting up the account until we receive satisfactory information confirming the order’s legitimacy.
• You are responsible for maintaining the security of your account credentials. SetraHost is not liable for any loss or damage resulting from your failure to protect your account information.

Usage Policy:

• You agree not to use SetraHost’s services for any illegal activities, including phishing, hacking-focused content, IRC bots, spamming, infringement of copyright, child pornography, or any activity that violates applicable laws.
• Legal adult content is allowed, but streaming or videos related to adult content are prohibited.
• SetraHost reserves the right to terminate or suspend your account immediately if any prohibited activity is detected.

Payment and Billing:

• All fees are due in advance and are non-refundable unless otherwise specified.
• Services are set to auto-renew by default. To avoid auto-renewal charges, you must cancel your service through the SetraHost client area before the renewal date.

Cancellation and Termination:

• You may cancel your account at any time through the SetraHost client area.
• SetraHost reserves the right to suspend or terminate services immediately for violation of these terms or for any reason deemed necessary. This includes disrespectful behavior towards SetraHost staff.

Money Back Guarantee:

• SetraHost offers a 30-day money-back guarantee on hosting services, excluding the cost of domain registrations or transfers. Accounts found to be in violation of the usage policy outlined in Section 3 are ineligible for refunds.
• Additionally, accounts terminated due to disrespectful behavior towards SetraHost staff will not qualify for the money-back guarantee.

Content:

• You are solely responsible for the content stored and transmitted through SetraHost’s servers.
• Storage is intended for actual files related to your hosted websites or applications. SetraHost reserves the right to delete large backup files or other non-essential data using excessive storage space without notice.
• SetraHost provides offsite daily backups that can be downloaded or restored at any time. However, you are responsible for maintaining backups of your own files. SetraHost is not liable for any loss of data.

Uptime Guarantee:

• SetraHost provides a 99.99% uptime guarantee for server availability. This guarantee excludes downtime caused by individual issues with your website or applications, such as coding errors or configuration problems.
• Natural disasters or events beyond SetraHost’s control are also excluded from the uptime guarantee.

Limitation of Liability:

• SetraHost shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use SetraHost’s services.

Changes to Terms:

• SetraHost reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the SetraHost website.

Governing Law:

• These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Information:

• If you have any questions about these terms, please contact SetraHost at support@setrahost.com.

By using SetraHost’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use SetraHost’s services.